Frequently Asked Questions
Do you have insurance?
Yes! We are licensed and insured. Most venues will require a Certificate of Insurance and we can provide it upon request.
how much space does your photo booth set up require?
Our set-up generally requires 8 x 8 space, but can be accommodated in a 6 x6 space. Please note that smaller spaces cannot accommodate large group photos. Set-up must have an accessible power outlet within 10 feet from the Photo Booth unit.
How long does it take to set-up and break down?
Set-up and breakdown is usually 45 mins each. We like to arrive an hour before our Photo Booth start time. *Set-up and break down times are separate from your service time.
Do you set-up outdoors?
Yes! However, setting up outdoors can be challenging due to weather restrictions. For outdoor set-up, we require that a canopy is provided at the Photo Booth area to protect our equipment from excessive sunlight/heat. If canopy is not provided, there is an additional charge of $50 per hour if we provide the canopy. Photo Booth must be on a flat level ground/surface. In windy conditions, we do not recommend setting up a backdrop unless there is a wall or a wind-protected area. We ask that an outdoor power source is available; otherwise, we charge an additional $50 per hour to use our own power generator.
What is your retainer requirement and cancellation policy?
We require a 50% retainer payment upon signing a service contract. The retainer is to secure your event date and is non-refundable. For cancellations, all requests must be in writing. Cancellation must be submitted 30 days from your even date to receive refund of any monies paid excluding the 50% retainer fee.
Can i change my event date and time even after signing the service contract?
Sure! As long as the new date and times are available. We must be given no less than 15 days notice. (Prior to the new date)
What forms of payment do you accept?
We accept checks, debit/credit card, Apple Pay, Venmo, Zelle and PayPal. **Additional 3% fee for all credit card transactions.
Do you offer Green Screen background?
Yes! We can offer green screen for an additional cost of $150 per hour.